Challenges in the e-commerce retail industry
The e-commerce retail industry mainly relies on express delivery to transport goods to customers. Although the transportation cycle of retail products is short, in some regions or seasons with large fluctuations in temperature and humidity, due to high humidity, there is still the risk of moisture damage to the goods, which leads to buyers returning goods and increasing the after-sales cost of merchants. Often, damaged goods require high repair costs or scrapping. Even if the courier company is willing to compensate the merchant for the loss due to the poor shopping experience of the customer, it cannot make up for the loss of the merchant’s brand image.
In addition, for some commodities with a strong smell, such as plastic products, leather products, rubber products, etc., if the merchant does not take measures to remove the smell, the buyer may give a bad review after receiving the product because of the strong smell and suspect the product. the quality of.
For fresh fruits and vegetables, because fruits and vegetables will always release ethylene, sealing them and transporting them by express can easily accelerate their ripening and decay, and it is easy to cause bad reviews from buyers.
The following are some of the challenges that the e-commerce retail industry often faces:
The moisture-proof of express packages during transportation is not under the control of the seller (the logistics company will load the packages to the same destination in a unified way, but may not take moisture-proof measures in the vehicle), so the seller can only protect the valuables in the express package as much as possible. The product is not threatened by moisture, therefore, putting desiccant in the product box is a necessary moisture-proof solution.
For products with strong odor, our activated carbon adsorbent can be placed in the product packaging, which can effectively absorb odors.
For fresh fruit and vegetable products, our ethylene remover can be placed in the product packaging to ensure the freshness of the fruit and vegetable.